Privacy Policy
VOSS Japan Co., Ltd. (hereinafter referred to as “VOSS Japan” or “we”) places great importance on the protection of personal data. We treat personal data confidentially and in accordance with the applicable data protection regulations.
Data Controller
The controller responsible for processing personal data submitted via this contact form is:
VOSS Japan Co., Ltd.
FUSE Building 3F
3-5-2 Shiba, Minato-Ku
Tokyo 105-0014
Japan
Phone: +81 3 6436 7555
Fax: +81 3 6436 7556
Email: info@jp.voss.net
Collection and Use of Personal Data
When you use our contact form, we process the personal data you provide solely for the purpose of handling your inquiry.
This may include, in particular:
- Name
- Company
- Contact details, in particular email address and telephone number
- Information provided by you in the contact form
- The content of your message
The data is used to process your inquiry, contact you, answer your questions and, where applicable, provide you with requested information or documents.
Hosting and Technical Processing
The VOSS website and the contact form are hosted on servers operated by our hosting service provider in Germany:
Bergnet GmbH
Feilenhauerstraße 6
51789 Lindlar
Germany
Email: info@bergnet.de
When you use the contact form, the data you enter is technically processed via the website infrastructure operated in Germany.
After submitting the form, the information you provide is sent directly to the responsible VOSS Japan email address in Japan. The data is not routed through a VOSS email account in Germany.
Transfer of Personal Data to Japan
As VOSS Japan is located in Japan, personal data submitted via the contact form is transferred to Japan and processed there for the purpose of handling your inquiry.
Japan has been recognised by the European Commission as providing an adequate level of protection for personal data.
Management and Protection of Personal Data
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, damage, alteration or unauthorised disclosure.
These measures include appropriate security measures for our IT systems as well as organisational measures and employee awareness regarding the handling of personal data.
Disclosure of Personal Data to Third Parties
As a general rule, we do not disclose personal data to third parties.
Personal data may, however, be disclosed in the following cases:
- if you have given your prior consent,
- if disclosure to a service provider commissioned by us is necessary in order to process your inquiry or provide the services you have requested,
- if disclosure is required by law, regulation or an order issued by a competent authority.
Service providers engaged by us may process personal data only within the scope of the tasks assigned to them.
Retention Period
Personal data is retained only for as long as necessary to process your inquiry and, where applicable, for subsequent business communication, or for as long as statutory retention obligations apply.
Afterwards, the data will be deleted or retained in accordance with applicable legal requirements.
Access, Correction and Deletion
Within the scope of applicable law, you may request access to the personal data stored about you as well as its correction, deletion or other measures provided for by law.
In order to process such a request, we may take appropriate measures to verify your identity.
Please contact:
VOSS Japan Co., Ltd.
Email: info@jp.voss.net
Encrypted Data Transmission
Data transmitted via our website and contact form is protected by an encrypted SSL/TLS connection. This helps protect the transmitted information against unauthorised access during transmission.
Compliance with Applicable Laws
VOSS Japan complies with the Japanese data protection regulations applicable to the processing of personal data, in particular the Act on the Protection of Personal Information (APPI), as well as any other applicable data protection requirements.
We regularly review our measures for the protection of personal data and update them where necessary.